Track Opportunity Stages and Steps

Track Opportunity Stages and Steps helps organizations manage and monitor sales opportunities through a customizable business process flow. Each organization can define its own opportunity stages and associated steps to reflect its unique sales methodology, providing a structured approach to tracking progress from initial qualification through closing. As opportunities advance through these stages, users gain greater visibility into sales activity, estimated revenue, and the likelihood of winning business. By consistently measuring opportunity progression and probability, organizations can maintain a more accurate sales pipeline and make better-informed forecasting and resource planning decisions.

✅ Goal

Monitor and update an opportunity's progress through predefined sales stages and activities, ensuring the sales process remains consistent and measurable.

📍 When to Use This

Update opportunity stages whenever significant sales milestones are achieved, customer requirements change, or new information becomes available.

🚶‍➡️ Step-By-Step Guide

📋 Procedure

1. Navigate to Opportunities

2. Select an opportunity

3. Select the next step in the opportunity process flow, the Qualify stage in this example process flow. Complete the required information.

4. Select and confirm the stage update — ProjectStream 365 instantly reflects the progress across your entire pipeline view.

5. Drill into a specific step to review completion status, assigned owners, and any outstanding actions at a glance.

6. Save changes and watch the opportunity record update instantly.

💡 Tips

Update opportunity stages immediately after significant customer interactions or milestones.
Use stages consistently across your organization to improve forecasting accuracy.
Record completed sales steps to provide visibility into the progress of each opportunity.
Regularly review opportunities that remain in the same stage for extended periods.
Focus on advancing opportunities through the sales process rather than simply updating percentages or values.

✅ Result

The opportunity accurately reflects its current sales status, improving forecasting, reporting, and pipeline visibility.

➡ Assign an Opportunity to a Salesperson
➡ Enter Opportunity Timeline Activities
➡ Close Opportunity as Won
➡ Close Opportunity as Lost

🧭 What Happens Next?

Continue tracking customer interactions and progressing the opportunity toward a successful outcome.