Enter an Opportunity

Entering an opportunity into ProjectStream 365 captures key information to drive the sales process such as customer details, project scope, estimated value, and status. Opportunity records help teams track potential business, monitor the sales pipeline, and centralize prospect data for forecasting and planning.

✅ Goal

Create and track a new sales opportunity after a lead has been qualified. Opportunities help your team manage potential revenue, track customer engagement, and guide prospective business through the sales pipeline.

📍 When to Use

Enter an opportunity when a potential project has been identified and requires active sales management. Opportunities are typically created after a lead has been qualified or when a known sales initiative needs to be tracked through its lifecycle.

Use opportunities to:

Track potential projects and revenue
Manage sales stages and steps
Assign ownership and accountability
Record customer interactions and activities
Forecast expected business
Monitor progress through the sales pipeline

🚶‍➡️ Step-By-Step Guide

📋 Procedure

1. Navigate to Opportunities

2. Click New to create a new opportunity, or select an existing one to update its details.

3. Enter the opportunity details:

Opportunity Section

Field	Description
Name	The primary name of the sales opportunity. The opportunity name identifies the project or business opportunity throughout the sales lifecycle and reporting processes.
Account	The customer, prospect, or organization associated with the opportunity. The account serves as the primary business relationship for the opportunity.
Account Address	The address associated with the selected account. This address is typically used for customer correspondence, project delivery, and account reference purposes.
Contact	The primary customer contact associated with the opportunity. The contact represents the individual involved in discussions, decision-making, or project coordination activities.
Opportunity Class	A business classification used to categorize opportunities for reporting, forecasting, filtering, and sales management purposes.
Project Class	The classification assigned to the project type associated with the opportunity. Project Class supports operational planning, project management processes, and reporting.
Agreement Class	The classification associated with the agreement or contract anticipated for the opportunity. This field supports contract management and business process workflows.
Site	The company, division, branch, or operating location responsible for managing the opportunity.
Start Date	The anticipated date the project or work is expected to begin. This date is used for planning, forecasting, and resource management activities.
Bid Date	The date and time the bid, proposal, or customer response is due. The Bid Date supports schedule management and sales process execution.

Project Address Section

Field	Description
Street 1	The primary street address of the project location.
Street 2	Additional address information including suite numbers, unit numbers, buildings, or floor information.
City	The city where the project will be performed.
State/Province	The state, province, or regional jurisdiction associated with the project location.
Postal Code	The ZIP code or postal code associated with the project location.

Details Section

Field	Description
Description	General information about the opportunity, including project scope, customer objectives, background information, and sales notes.
Customer Need	A summary of the customer's business requirements, objectives, challenges, or desired outcomes that the opportunity is intended to address.
Proposed Solution	A description of the products, services, project approach, or business solution being proposed to satisfy the identified customer needs.

Timeline Section

Field	Description
Timeline	A chronological history of activities, communications, notes, phone calls, tasks, appointments, alerts, and other interactions associated with the opportunity. The Timeline provides visibility into opportunity progress and sales activities throughout the lifecycle.

4. Complete the pipeline information to track progress and forecast potential revenue.

Pipeline Section

Field	Description
Estimated Revenue	The projected revenue value associated with the opportunity. Estimated Revenue is used for sales forecasting, pipeline management, and business planning.
Estimated Close Date	The anticipated date the opportunity is expected to be won, lost, or otherwise completed. This date supports sales forecasting and pipeline analysis.
Probability	The estimated likelihood that the opportunity will successfully close. Probability is often expressed as a percentage and contributes to weighted revenue forecasting.
Rating	A qualitative assessment of the opportunity's current status, health, or sales readiness. Ratings commonly indicate values such as Hot, Warm, or Cold.

5. Click Save and Close to finalize and store the opportunity record.

✅ Result

After saving the record:

A new opportunity is created.
The opportunity is added to the sales pipeline.
Sales activities and timeline events can be tracked against the opportunity.
Revenue forecasts and pipeline reporting are updated based on the opportunity information.

💡 Tips

Create opportunities only for qualified sales pursuits to maintain an accurate pipeline.
Use a clear and consistent naming convention so opportunities are easy to find and report on.
Enter an estimated close date and projected value as early as possible to support forecasting.
Keep customer, contact, and project information up to date as the opportunity progresses.
Capture as much project detail as possible during opportunity creation to reduce rework later.

🧭What Happens Next?

Assign ownership of the opportunity and begin actively managing the sales process.